From Owners

What Owners Tell Us After Setup

Three NEO CUCINA ramen machines on wood-panel counters in a meal-prep shop in Helena, Montana
Email to our team

First day was a hit! ... We keep expanding due to our customers' excitement.

1 → 3 machines in 5 weeks
Meal-prep shopHelena, MT
A young customer cooking her own bowl at a NEO CUCINA ramen station in a pickleball club in Saskatoon
Email to our team

It functioned perfectly. Customers loved it!

1 → 5 machines in 3 weeks
Pickleball clubSaskatoon, SK
A NEO CUCINA machine next to the coffee maker in an office break room in Colorado Springs
Email to our team

If I would have known that they would be this excited, I would have bought it sooner.

Office break roomColorado Springs, CO
Four NEO CUCINA machines on a rolling cart at an escape room in Albuquerque, New Mexico
★★★★★

We're adding a ramen bar to our escape room, ice cream and coffee complex. It's so fun and easy with these machines.

Keith C.Escape room, Albuquerque, NMVerified buyer

★ 4.7 out of 5 from 123 owner reviews. Read them all

Scan It or Tap It. That's the Whole Job.

Scan the ramen package or tap a preset on the screen. The machine picks the water and the time.

 

That Was Our Demo. This Is Their Counter.

Filmed on location, not on a set.

500+ machines running in US businesses, including

7-Eleven
Shell
Exxon
Chevron
Mobil
Sharetea
Northwestern University

Why Operators Choose NEO CUCINA

Add a hot menu item without adding a cook, a hood, or a dish shift.

NEO CUCINA Pro on a counter drawing water from a jug, no plumbing, promo on its screen

Food Your Customers Come Back For

Induction heat boils each bowl from below, not a hot water pour. Tap or scan, ready in 3 to 5 minutes.

No Extra Hands, Even at Peak

Customers choose, cook, and serve themselves. Or your staff runs it at the counter.

Nothing to Wash

Ramen cooks in induction-safe disposable bowls. No dishwashing, no cleanup, no extra labor.

Set It Up Yourself in Under an Hour

Plug into a standard outlet. No hood, no gas line, no construction. Start with a water jug and connect a direct line later if you want, on the same machine.

Built-in Intelligence

Every Job It Takes On Is One You Don't Staff.

Scanning a ramen package barcode on the NEO CUCINA machine to load the matching cooking program

Nobody Has to Memorize a Single Recipe

Scan the ramen package and the machine loads the right time, water, and temperature. Over 100 varieties recognized.

Keep Your Register, or Let It Take Payment

Customers can pay at your usual checkout. Turn on phone payment and they scan to pay, then it starts cooking, so it can sell with no one at the counter.

Change the Menu Without Being There

Update items, prices, and screen content from any browser, on one machine or all of them.

Keeps Selling Between Orders

The 8-inch screen runs your combos and featured items whenever the machine is not cooking.

Add New Items Whenever You Want

Beyond the four on-screen presets, generate a QR code for any recipe and it runs like the rest.

Three Machines in One

Ramen sales, a spare burner, and a hot water station, all from one outlet.

Chopsticks lifting freshly cooked ramen from a paper bowl next to the NEO CUCINA Pro
Ramen Cooker

Sell More Than Ramen Ramen, udon, pho, mac & cheese, oatmeal, and anything that cooks in boiling water.

  • No pot, no cleanup. The disposable bowl goes in the trash
  • 3 to 5 minutes from start to a hot bowl
A pot heating on the NEO CUCINA built-in induction surface
Induction Cooktop

Also a Burner for Your Own Pot Use the built-in surface as a standalone cooktop with your own pot or pan, beyond the bowl presets.

  • Low, medium, and high power
  • Built-in timer, or leave it running
Hot water dispensing from the NEO CUCINA machine into a cup
Hot Water Dispenser

Tea and Coffee Without a Kettle No waiting for water to boil. Set the temperature and volume you want, for tea, pour-over coffee, and more.

  • Five temperatures, from ambient to 212°F
  • Ten volume presets, ¼ cup to 16 oz

The list of what it can cook keeps growing, and updates arrive on their own.

After You Order

You Get More Than a Machine

Most ramen machines ship as hardware only. Every Pro comes with what you need to start selling.

  • Know what to stock

    A launch guide with the ramen and toppings that sell, where to buy them, and every ramen the scanner reads.

  • Signs, menus and posts, no designer needed

    Posters, menu boards, how-to cards, screen slides and social posts in Canva. Add your prices, then print or post.

  • Help setting it up

    We help set up the dashboard, your menu and the programs. Replies within 1 business day.

  • Paperwork for your inspector

    ETL Listed and ETL Sanitation. We send the spec sheet for your health inspector.

Before You Compare

Most Ramen Machines Cook and Stop There

This one scans packages, can take payment on its own, and lets you edit the menu from anywhere.

NEO CUCINA ProMost Others
Barcode scanning✓100+ ramen recognized by barcode.✗Most others: Pick settings by hand.
Pay at the machine (optional)✓Pay-by-phone, or keep your register.✗Most others: No payment option built in.
Display✓8-inch screen runs your promos.✗Most others: Buttons or a numeric display.
Remote menu changes✓Edit menus from any browser.✗Most others: Change on the machine only.
Water source✓Jug or water line, one machine.–Most others: Separate models. Pick one at purchase.
Certifications✓ETL Listed and ETL Sanitation Listed.–Most others: Often uncertified.

Based on publicly available information about commercial self-serve ramen station products. Individual products vary.

 
Before You Buy

What Owners Ask Before Ordering

What if my customers don't buy it?

Send it back within 30 days in the original box and we refund you in full. We cover return shipping, and there is no restocking fee.

Do I need professional installation, or can I set it up myself?

No professional installation needed. The machine ships ready to use. Place it on any counter, connect a water jug or direct water line, plug into a standard wall outlet, and power on. Most operators are up and running within an hour of receiving the unit. No contractor, no plumber, no electrician required.

For setup tutorials, see the included manual or our YouTube channel (@NEOCUCINA). If questions remain, reach out to support@neocucina.com.

Do I have to use your bowls, and what do they cost?

Yes. The machine heats the bowl itself through its induction base, which is why there is no pot to wash. 15 bowls come with the machine.

After that it is about $0.57 a bowl, less when you order more cases. A case of 300 is $170, shipped free. Lids are optional.

You can buy bowls here and matching lids here.

How do customers pay?

At your register, the same way they pay for anything else: your POS, cash register, or card reader. That is all you need.

If you want customers to pay at the machine too, turn on pay-by-phone. They scan a QR code on the screen, pay from their phone, and cooking starts once payment clears, so it can also sell where no one is at the counter. It is optional, has no monthly fee, and costs 2.5% + $0.10 a sale.

Can I get a quote or invoice for my business?

Yes. Tell us how many machines you need in the form below and we email you a written quote or invoice. A real person replies within 1 business day.

What is your warranty policy?

Our 1-year limited warranty covers manufacturing defects for products bought from NEO CUCINA or authorized dealers. If a unit is defective, we replace it.

See 9 more questions
Do you offer discounts for ordering multiple units?

Yes. The price per unit drops as you order more, and the quantity tiers are shown in the buy box on this page. For larger orders beyond the listed tiers, email support@neocucina.com.

Do you sell ramen, soup, or toppings?

We do not sell ramen, soup bases, or toppings directly. The machine and the disposable paper bowls (with optional lids) are what we provide.

To make sourcing easier, we provide a curated list of ramen brands and toppings that operators sell well, along with direct purchase links. This gives you a practical starting point for products that are easy to source, operator-friendly, and proven to perform.

Do you offer payment plans or financing?

We do not offer in-house installment or financing plans. However, there are a couple of options available:

  • Shop Pay: If you purchase through our website, you may be eligible for installment payment options through Shop Pay at checkout. Eligibility is determined by Shop Pay at the time of purchase.
  • Third-party financing: We do not arrange external financing on your behalf, but you are welcome to use any third-party equipment financing provider or lender of your choice.
What certifications does the machine have?

The NEO CUCINA machine is ETL Listed and ETL Sanitation certified, which means it has been tested for electrical safety and sanitation requirements for commercial equipment. These certifications are equivalent to UL and NSF standards for commercial use, so the machine is compliant for commercial operation in applicable settings.

Does the machine work with a water jug or direct water line?

The NEO CUCINA ramen cooker supports both water jug and direct water line setups.

Out of the box, it can draw water from a standard external water jug, and no permanent plumbing is required. If preferred, it can also be connected to a direct water line for higher-volume or fixed installations.

This flexibility makes it easy to deploy in offices, cafés, convenience stores, hotels, and self-serve setups.

Does it work without Wi-Fi?

The core functions run fully offline: preset cooking, hot water dispensing, and induction heating all work without a connection.

Wi-Fi is needed for scan-to-cook, cloud menu updates, screen content sync, and on-machine payment. For the best performance and real-time updates, keep the machine connected.

How much cleaning does it need?

Very little. Cooking happens inside the paper bowl, so there are no pots or pans to wash. Broth splashes onto the outside now and then, and a quick wipe takes care of it. No sink and no dishwashing routine.

Can I customize the menu?

Yes. The machine includes 4 fully customizable one-tap cooking buttons.

You can edit menus and cooking programs directly on the touchscreen, or manage them remotely through the web-based dashboard.

In addition, you can generate QR codes for recipes, allowing staff or customers to run additional recipes beyond the four on-screen buttons, giving you virtually unlimited menu flexibility.

What else can the machine do besides cook ramen?

Three things. First, it auto-cooks ramen and other boil-in-bowl dishes like udon, pho, and oatmeal. Second, the built-in induction surface works as a standalone cooktop, so you can heat, simmer, or sauté using your own pot or pan. Third, it dispenses instant hot water at the temperature and volume you set, for tea, coffee, and more.

Still have a question? Ask us. A real person replies within 1 business day.

Customer Reviews

Overall rating: 4.7 / 5 from 123 reviews.

Customer photo review of Smart Commercial Ramen Cooker

The machine is a great success. So glad we have it. 16 bowls sold in 4 days just after putting it up. My only complaint is the bowls I ordered did not come with the lids, so a little disappointed in that. To be fair I have been told they are on the way, just not sure why it took 2 shipments.

Smart Commercial Ramen Cooker

Customer photo review of Smart Commercial Ramen Cooker

The machines work great and all of our testing. Working on electrical testing at different capacities right now and everything has been great so far. David, the owner has been fantastic to work with.

Smart Commercial Ramen Cooker

Customer photo review of Smart Commercial Ramen Cooker

We're adding a Ramen Bar to our escape room/ice cream/coffee complex. It's so fun and easy with these machines. Delicious too!

Smart Commercial Ramen Cooker

Customer photo review of Smart Commercial Ramen Cooker

Purchased this for our break room in a small business and everyone loves it. We have some of the official disposable bowls that work great, but we also have some induction capable 2qt stainless steel pots that work very well with the unit. An added benefit to the metal pots is that they reduce splashing that can occur when cooking. We draw water from one of the 3 gallon jugs (bottom right of the picture) which made it super easy to setup (I didn’t need to add any plumbing). This unit also has the capability to dispense water at a specific temperature which makes brewing some kinds of teas easier. The induction feature can be used independently. As a test, I was able to cook some bacon pieces in one of the pots, then immediately make ramen on top of the bacon. Turned out this was really good and has become a popular snack at the office. We are super happy with the unit and the price point was very reasonable in comparison to other units we looked at.

Smart Commercial Ramen Cooker

Customer photo review of Smart Commercial Ramen Cooker

Works good and was easy to set up. Sales and customer support has been superb as well. So far, so good. We have already recommended them to other boba shop owners.

Smart Commercial Ramen Cooker

The machine works great and I know we are just scratching the surface on all the features it has - can't wait to get Neo Cucina in all of our shops.

Smart Commercial Ramen Cooker

Works well and is easy to maintain. The front does show fingerprints and splashes, but a quick wipe takes care of it.

Smart Commercial Ramen Cooker

We programmed the buttons for our most popular noodle choices. Training is much easier.

Smart Commercial Ramen Cooker

It’s bigger than a normal countertop appliance, so definitely measure your space first. It looks very professional once installed.

Smart Commercial Ramen Cooker

This let us add a hot food option without building a full kitchen. Exactly what we needed.

Smart Commercial Ramen Cooker

There’s a bit of a learning curve during the initial setup. After that, it’s basically press and go.

Smart Commercial Ramen Cooker

I really like being able to update the menu and cooking settings online. We added new ramen options without having to make the changes directly on the machine.

Smart Commercial Ramen Cooker

The barcode scanner is easily the best feature. Customers don’t need to guess how much water to use or how long to cook each noodle.

Smart Commercial Ramen Cooker

We don’t have a water line near the counter, so we use a 5-gallon jug. Works great.

Smart Commercial Ramen Cooker

Setup took a little longer than expected, especially the Wi-Fi connection. Once everything was configured, daily use was simple.

Smart Commercial Ramen Cooker

We run a small self-serve ramen concept and built our entire menu flow around this cooker. It is the core of our operation and it has not let us down once.

Smart Commercial Ramen Cooker

Our matcha cafe wanted a warm savory pairing. This machine was perfect. Minimal footprint, no ventilation needed, and customers love the combo.

Smart Commercial Ramen Cooker

We have had ours running for months with zero issues. Compact footprint, great output, and guests rave about it every week.

Smart Commercial Ramen Cooker

We own a sandwich shop. Added this to serve hot ramen during winter and it outsold three of our cold items. Keeping it year-round now.

Smart Commercial Ramen Cooker

Customers literally walk in just for the noodles now. It has become a draw for our convenience store that we did not expect.

Smart Commercial Ramen Cooker

Dessert shop owner here. We added this for the lunch crowd. It has been a genuine revenue driver and requires almost no counter space.

Smart Commercial Ramen Cooker

We serve hot ramen at our coworking cafe and it is now our most popular item. No extra staff needed. Machine does the work.

Smart Commercial Ramen Cooker

We run a poke shop and this fills the gap for customers who want something warm. Works great. Wish there were more built-in recipe presets out of the box.

Smart Commercial Ramen Cooker

Opened a self-serve noodle kiosk using two of these. Customers love the interactive experience. Overhead is low and the machine is reliable during peak hours.

Smart Commercial Ramen Cooker

We replaced a slow-moving snack display in our market with this machine. Hot food outsells cold snacks during lunch hours and the margins are solid.

Smart Commercial Ramen Cooker

 

Need a Quote or Help Choosing?

Get a written quote or invoice for your business, or ask about volume orders and setup. A real person replies within 1 business day.

  • Response within 1 business day
  • 1-Year Warranty included
  • Rated 4.7 by 100+ verified buyers