NEO CUCINA Pro is countertop equipment, but commercial setup still needs the correct power, water, Wi-Fi, container, and operating space. Inspect and test the machine before building the final station around it.

1. Inspect the Shipment

  • Photograph the carton before opening if it is damaged
  • Keep the packaging until the machine has been tested
  • Check the screen, housing, cord, fittings, and accessories
  • Report transit damage promptly with photos or video

2. Choose the Counter Location

Use a stable, level surface with room for the bowl, water connection, ventilation around the unit, and safe customer movement. Plan the waste and spill area before opening to the public.

3. Confirm Power

Pro can draw up to 2100 W during operation and about 10 W in standby. Confirm the outlet and circuit are suitable for the unit and other equipment sharing the circuit. Do not use an unknown extension setup in place of proper electrical planning.

4. Connect Water

Use the external water container or direct water line with the correct 1/4-inch connection. The recommended maximum input-water temperature is 70°C / 158°F. Check all fittings and tubing for leaks before the first cycle.

5. Connect 2.4 GHz Wi-Fi

Pro uses 2.4 GHz Wi-Fi for connected features and support. A network can appear selected without having internet access. Confirm the device is actually online and allow time for menu or software updates to download.

6. Confirm the Menu

Check that the correct on-screen programs and scan menu are visible. If a packaged SKU is missing, send NEO CUCINA the product photos, barcode, and cooking instructions for review.

7. Run the First Bowl

  1. Use an induction-safe bowl or suitable induction cookware.
  2. Add the product according to its instructions.
  3. Select or scan the correct program.
  4. Keep the bowl on the heating area while water dispenses and cooking runs.
  5. Wait for the program to finish or stop it manually before moving the bowl.
  6. Check food quality, water volume, and customer instructions before public use.

Before Opening

  • Assign restocking and cleaning responsibilities
  • Post clear customer instructions
  • Stock bowls, lids, utensils, and food
  • Confirm payment and checkout flow
  • Save the device number and Support contact

Watch the setup video and visit Support if the device does not connect or update.

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